Conferences / The LOK association organizes conferences at irregular intervals. On the power of experience. Peer projects introduce themselves. Two-day international conference November 14th/15th, 2019 > To the program World Mental Health Day What helps during and after times of mental health crises? October 10, 2011 Joint event with Windhorse. > To the program > On the lecture by Felix de Mendelssohn On the nature of care One-day international conference March 4, 2011 > To the program and abstracts The beautiful illusion of integration. People with disabilities on the margins of a performance-oriented society Two-day international congress March 22/23, 2007 The book accompanying the conference is also available from the LOK association. > To the publisher

EX-IN Mitarbeiter*innen sind Menschen mit Erfahrung mit psychischen Krisen., Mitarbeit in der Betreuung Team EX-IN / Since 2015, the support services offered by the LOK association have been supplemented by the services of EX-IN staff. EX-IN stands for Experienced Involvement and means including people who have experienced mental illness. EX-IN staff members use their own experiences with mental illness and the shared knowledge gained in EX-IN training to engage in dialogue with both staff and clients. With their professional, social, and personal skills, EX-IN staff members contribute to team forums and working groups and participate in the political work of the LOK association to improve the situation of people with mental illness. Interview with an expert with experience at LOK Interview 00:00 / 04:14

Leitgedanken des Verein LOK Leben ohne Krankenhaus zeigen Haltung in psychosozialer Betreuung, Krisenbegleitung und Unterstützung für mehr Lebensqualität. LOK Stance and Culture / The LOK association has articulated its guiding principles within fields of tension. These are reflected in the quotes from clients and staff members. —— Guiding Principles —— Podcast: Voices of Diversity —— Client Testimonials —— Employee Quotes —— Support Team

Small-Scale Projects / The small-scale projects are an offering for individuals who stand to benefit particularly well from intensive, consistent care relationships and a small, manageable living environment. The residents require—whether temporarily or for an extended period—a setting that offers them the kind of intensive relationships that are not possible within a large group environment. The daily routine of care is shaped collaboratively; this routine varies significantly across the various small-scale projects, reflecting the diverse needs, wishes, and life circumstances of the residents themselves. A defining feature of these residential projects is the close, intensive contact between the residents and their support staff. Support staff accompany the residents in their daily lives, providing assistance wherever it is needed. They offer practical help with household chores, assist in structuring the day, provide companionship and escort services, and work alongside residents to navigate crises—just as they join them in planning and enjoying leisure activities and outings.

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Residential Communities for Children and Adolescents / Here, children and adolescents facing psychological challenges—who are unable to live with their families or on their own—find a home. In our two residential communities for children and adolescents—located in Vienna’s 1120 and 1140 districts—we provide care for a total of eight young people aged 12 to 18. This care is provided within the framework of "Full Care" (Vollziehung), following a referral from the Vienna Child and Youth Welfare Services. Admission criteria include, among other factors, an age range of 12 to 18 (or, in exceptional cases, from age 10), the presence of psychological distress, prior experience with child and adolescent psychiatry, and challenging behaviors that necessitate intensive supervision. We work closely with the residents' key caregivers, child and adolescent psychiatric services, medical professionals, therapists, the Child and Youth Welfare Services, and the residents' family systems. We assist the adolescents in structuring their daily routines and provide supplementary recreational and educational activities. Vacations and trips can be planned and carried out in various formats: as group trips, in smaller constellations, or as individual outings. The residential communities are housed in a dedicated, standalone building. The children and adolescents each have their own private bedrooms, while the facility also features communal living areas and a private garden. The young residents are supported by a multidisciplinary team. Through the application of various approaches, our aim is to foster the deepest possible understanding of our residents' individual needs. Each resident is assigned an external individual support worker who focuses exclusively on accompanying and supporting that specific resident. Our goal is to enable these young residents to develop a sense of trust and security within a protected environment characterized by stable relationships. > Go to the Welcome Brochure

Whistleblowing / If you discover serious grievances in the LOK association or want to point out problems that are not being addressed or pointed out, you have the opportunity to make an anonymous (or non-anonymous) report under the Whistleblower Protection Act. What is whistleblowing? Whistleblowing means drawing attention to serious grievances in the company. This may involve violations of the law, corruption or risks to health and the environment. Whistleblowing is about pointing out these problems, even if other people in the company prefer to keep them secret or at least do not want to discuss them. By passing on information to internal or external bodies, the aim is to draw attention to the problem and bring about change. Due to their work in the company, whistleblowers often have special (insider) knowledge about what is happening in the company and can therefore help society to clarify and eliminate grievances. What risks do whistleblowers face? Whistleblowers take personal risks, as employers could misinterpret the disclosure of grievances as a breach of trust and put the person in question at a disadvantage. This is why the Whistleblower Protection Act guarantees whistleblowers protection against discrimination (e.g. through an anonymous reporting procedure, confidentiality in the processing of the report and the prohibition of reprisals). Who is the whistleblowing directed at? Whistleblowing in general can be addressed to superiors, supervisory bodies, institutions outside the company, authorities and the general public. In this case, information is entered via a platform, checked and forwarded to the responsible office in the company. What is not whistleblowing? Whistleblowing must be distinguished from gossip, bullying, defamation and slander or similar. In these cases, only personal interests are being pursued and it is neither about illegal activities nor about warning the public. How can I make a report? Every company must create an opportunity to provide anonymous information. For this reason, the LOK association has commissioned the "hinweisgeberschutz.at" platform to classify and forward incoming information. All information is processed anonymously and forwarded to an internal office at LOK. The information is reviewed internally within 3 months and the whistleblower receives feedback on the results. The information is then stored for 5 years after the last processing. How does the hinweisgeberschutz.at platform work? We have set up a secure online form application that can be used to submit reports either personally (stating name and contact details) or anonymously. It is also possible to submit file attachments. In the form application, you must specify the institution to which your report refers. Please state the exact wording of our institution here. It is up to you to decide whether you wish to submit a personal or anonymous report. Depending on your choice, our online form application provides for a corresponding procedure. 16-digit numerical code In any case (i.e. regardless of whether you submit the report personally or anonymously), you will automatically receive a randomly generated 16-digit numerical code once you have entered your report into our whistleblowing system. You can use this to log into the whistleblower system and check the current processing status of your report. We recommend that you write down the 16-digit numerical code, take a photo of it or save it digitally using the "copy/paste" function. Please note that, for security reasons, the 16-digit numerical code cannot be restored if it is lost and (further) login is therefore no longer possible. If you submit a note anonymously and your 16-digit numerical code is lost, it will no longer be possible to communicate with us. Please also note that the 16-digit numerical code may not be disclosed to unauthorized persons. We and the operator of the whistleblowing system expressly exclude any liability for any misuse or intentional or unintentional disclosure of the 16-digit numerical code to third parties. What happens when I submit a report? If you submit a report (personalized with your name and contact details or anonymous without providing contact details), we will confirm receipt of the report within a maximum period of seven days, review the report internally and inform you of the results of this review and any measures we have taken within a maximum period of three months. If necessary, for example to clarify your details, we may also contact you. Contact will be made either via the contact details you have provided or, in the case of an anonymous report, via the chat function in the whistleblower system. Information pursuant to Article 13 of the General Data Protection Regulation If you submit a report via our internal whistleblower system, the personal data you provide (in particular the plain text to which the report relates and any file attachments transmitted) will be processed by us for the purpose of internal review of the report and to take any necessary measures. In doing so, we rely on Directive (EU) 2019/1937 of the European Parliament and of the Council of October 23, 2019 on the protection of persons who report breaches of Union law and on the Federal Act on the Procedure and Protection in the Event of Reports of Breaches of the Law in Certain Legal Areas (Whistleblower Protection Act - HSchG). Personal data will not be forwarded to third parties. Exceptions to this are only made if we are legally entitled or obliged to do so (e.g. reporting to the competent law enforcement authorities if our internal review of the report confirms the suspicion of a criminal offense), if we use external service providers with whom we have concluded an order processing contract in accordance with Article 28 of the General Data Protection Regulation as part of the provision of the online form application, or if you give us your consent in advance. Personal data will only be processed and stored for as long as is necessary for the above-mentioned purposes. Legal documentation and retention obligations may result in a longer storage period. Your personal data will be deleted after the relevant periods have expired, unless there is another legal basis for longer storage in accordance with the General Data Protection Regulation. Reports of breaches of EU law can be submitted here: > To the online form application

Zivildienstleistende / Sie möchten Ihren Zivildienst nutzen, um praktische Erfahrungen im sozialen Bereich zu sammeln . Im Verein LOK unterstützen Sie Menschen mit psychischen Erkrankungen in ihrem täglichen Leben: bei Besorgungen, Arztwegen, gemeinsamen Aktivitäten oder im Wohnalltag. Sie arbeiten in einem hilfsbereiten Team, werden sorgfältig eingeschult und bei Ihren Aufgaben begleitet. Interesse? Dann freuen wir uns auf Ihre Bewerbung, einfach unter folgendem LINK hochladen.